How can we help?

If something isn’t working, or you’d like your data deleted, write to hello@tryscramble.app.

Email support

Common questions

Is it free?: Yes. The daily puzzle is always free. Scramble+ adds every past puzzle and the best possible board for each one.
What’s the goal?: Get all seven tiles onto the board. That’s a day done well, and it earns 20 bonus points.
When does a new puzzle come out?: At midnight, your time. Everyone plays the same board.
Which words count?: Real words of two to five letters, across and down. Tiles that make a word that isn’t one don’t count: Submit ends the day with the board as it is.
Do I need an account?: No. Play as a guest, or sign in to keep your streak on a new phone.
Does it work offline?: Yes. Your scores sync when you’re back online.
Can I play puzzles I missed?: Yes, with Scramble+. Every puzzle ever published is in the archive.
Something isn’t working.: Email hello@tryscramble.app.
How do I restore Scramble+ on a new phone?: Open Settings in the app and tap Restore Purchases, signed in to the same Apple ID or Google account you subscribed with.
How do I cancel Scramble+?: Subscriptions are managed by the store you bought from: in Settings on iPhone, under your name and Subscriptions, or in the Play Store under Payments and subscriptions. You keep Scramble+ until the end of the period you’ve paid for.
How do I delete my account?: If you’ve signed in, go to Settings, then Account, then Delete account. Everything is erased from our server and your phone straight away. If you’ve never signed in, deleting the app is enough.